Cancellation policy

To cancel your registration, you can send us an email at: campus@valenciabasket.com

The date of receipt of the cancellation email will be the one that is taken into account to proceed with the total and partial refund of the campus fee if it is appropriate.

Cancellation refunds will only be made in case of being presented together with the request for cancellation an official medical proof that includes serious illness or disabling sports injury that prevent the participation of the registered on the dates on which the activity is scheduled.
The refund percentages in these cases will be the following:

  • Cancellation 15 days before the start of the campus: 100% refund
  • Cancellation between 15 and 8 days before the start of the campus: 75% refund
  • Cancellation within 7 days before the start of campus: 50% refund
  • Cancellation once the campus has started: no amount will be refunded (in any case)

No refunds will be made without medical justification.